Register your return

No longer using the products? Return your items quickly, easily and for free by clicking the button below.

HOW TO RETURN?

1. REGISTER YOUR RETURN

Register your return directly via our returns portal and choose your desired return method: return it yourself for free or have your items picked up by the courier service. You will receive an email with return instructions.

2. MAKE IT NEAT

You do not have to clean the products thoroughly (we will take care of that), but we do ask that you return the product to us in a neat manner. View our cleaning tips here .

3. SHIPPING YOUR PRODUCT

Stick the received return label on your package and take it to a parcel point, or have it picked up by the courier service.

4. END OF RENTAL PERIOD

We will update your subscription once we receive your return. From then on you will no longer pay for the returned product. You will receive an email confirmation of this.

5. RENT AGAIN

Need other products for the next phase of your child(ren)? That's the advantage of renting! We look forward to seeing you again.

TIPS & TRICKS

View our cleaning tips for your rented product(s) here .

FAQ

Click here to register your return directly via our returns portal. Use your order number from the confirmation email of your order. Lost your order number? You can easily request this via the link in the returns portal below the button.

Your subscription will end once we have received your product back. You will receive a confirmation of this via email.

You can return your product for free by handing it in with a return label at a DHL or DPD parcel point. You can also choose to have your package(s) picked up by the courier service. You pay €9.75 per package for this.

Delivery was fast and returning afterwards was also very easy. I recommend it to everyone! This way you can also first test whether something is pleasant to use.

Laura